William Morgan
What is Artificial Experience?
Morgan warns that current AI development is trapped in what he calls the “tour guide gravity well”. Endlessly refining ways to access machine intelligence rather than discovering genuinely novel forms of human experience. We're getting better chatbots when we could be inhabiting persistent multi-agent societies, emotional scaffolding that evolves over weeks, or decision rehearsals that let us test-drive alternative futures.
The transition from "artificial intelligence" to "artificial experience" (AX) requires an abandonment of our current interface paradigms. Morgan introduces HAIID (Human-AI Interaction Design), predicting that AI will demand new "psychosocial metaphor systems" based on character and sociality rather than the spatial metaphors (files, folders) that enabled human-computer interaction. This means moving beyond screen-keyboard-user relationships toward interfaces that don't force humans to decompose their experiential worlds.
Current AI products mostly amplify existing activities—email proofing, image generation—rather than unlocking the genuinely transformative experiences that infrastructural AI could enable: situated sensor-rich feedback loops, collective synchronization, decision rehearsals where you can inhabit counterfactual futures before choosing between them.
Morgan's solution: become "artificially intelligent"—not like machines, but intelligent about consciously designing our technological future rather than sleepwalking into whatever emerges.